Orders & Shipping Services
Placing orders on the Website involves following the steps as below:
First step: selection of items by the Customer: On the Website, the Customer selects and confirms the quantity of the items he/she wishes to order, the availability of which must be confirmed by the Company. You can only purchase products in the catalog published on the Website which are accompanied by a description of the main features. These items will then be added to the "Shopping Cart". The Customer is responsible for selecting the items of interest.
Second step: Checking the selected items: The Customer can modify online his/her "Shopping Cart" consisting of the selected items, delete an initially selected item, modify the quantities ordered or add an item. The Customer can cancel the order before completion by leaving the website without having confirmed the order.
Third step: confirmation of the selected items and confirmation of the order. Once the articles have been selected and confirmed, the Customer:
Prior to the completion of each Order, the Customer will be asked to confirm that he/she has read and accepted the Order. If the Customer does not accept the contents of the Order and/or the General Conditions, the Order cannot be completed.
The Customer will be able at any time to monitor the status of his/her Order through the tracking provided by the carrier that will be sent with the email for confirmation of shipment.
The Products purchased will be delivered to the address indicated by the Customer in the Order, through the courier specifically appointed by the Company.
A list of shipping and handling rates and delivery times can be found below:
|
COUNTRY |
STANDARD SHIPPING COST | Delivery times | EXPRESS SHIPPING COST |
Delivery times |
| EUROPA | ||||
| ITALY | 8,00 € | 2-3 days | ||
| ANDORRA | 35,00 € | 2-3 days | ||
| AUSTRIA | 15,00 € | 5-7 days | 30,00 € | 2-3 days |
| BELGIUM | 15,00 € | 5-7 days | 30,00 € | 2-3 days |
| BULGARIA | 15,00 € | 5-7 days | ||
| CROATIA Islands Excluded | 15,00 € | 5-7 days | ||
| DENMARK | 15,00 € | 5-7 days | 30,00 € | 2-3 days |
| ESTONIA | 15,00 € | 5-7 days | ||
| FINLAND | 15,00 € | 5-7 days | 30,00 € | 2-3 days |
| FRANCE | 15,00 € | 5-7 days | 30,00 € | 2-3 days |
| CORSICA FRANCE | 25,00 € | 5-7 days | 35,00 € | 2-3 days |
| GERMANY | 15,00 € | 5-7 days | 30,00 € | 2-3 days |
| GREECE | 15,00 € | 5-7 days | 30,00 € | 2-3 days |
| UNITED KINGDOM | 30,00 € | 2-5 days | ||
| NORTHERN IRELAND | 15,00 € | 5-7 days | 30,00 € | 2-3 days |
| LATVIA | 15,00 € | 5-7 days | ||
| LITUANIA | 15,00 € | 5-7 days | ||
| NETHERLANDS | 15,00 € | 5-7 days | 30,00 € | 2-3 days |
| POLAND | 15,00 € | 5-7 days | 30,00 € | 2-3 days |
| PORTUGAL | 15,00 € | 5-7 days | 30,00 € | 2-3 days |
| CZECH REPUBLIC | 15,00 € | 5-7 days | ||
| ROMANIA | 15,00 € | 5-7 days | ||
| SLOVAKIA | 15,00 € | 5-7 days | ||
| SLOVENIA | 15,00 € | 5-7 days | ||
| SPAIN | 15,00 € | 5-7 days | 30,00 € | 2-3 days |
| BALEARIC ISLANDS | 15,00 € | 5-7 days | 30,00 € | 2-3 days |
| CANARY ISLANDS | 5-7 days | 35,00 € | 2-3 days | |
| SWEDEN | 15,00 € | 5-7 days | 30,00 € | 2-3 days |
| SWITZERLAND | 35,00 € | 2-3 days | ||
| HUNGARY | 15,00 € | 5-7 days | ||
| EXTRA EU | ||||
| CANADA | 40,00 € | 2-5 days | ||
| JAPAN | 60,00 € | 2-5 days | ||
| USA | 40,00 € | 2-5 days | ||
NOTICE: Purchase requests from countries not included among those displayed in the "SHIPPING" section cannot be accepted.
In particular, we draw the Customer's attention to the fact that, with regard to deliveries to countries outside the European Union, any customs import charges will be borne by the recipient. Therefore, the Customer is invited to contact the customs authorities of his/her country in advance in order to verify the costs and possible import limits.
Upon receipt of the Products, it will be the Customer's responsibility to check the integrity and presence of any damage to the package that is immediately evident.
If the package is tampered with or not intact, the Customer must refuse the package and send timely notice to our customer service, otherwise the Customer will lose the ability to enforce his/her rights in this regard.
Any problems concerning the physical integrity, correspondence or completeness of the Products received must be reported within 7 days of delivery to allow the Company to proceed with the appropriate checks. The above in any case does not affect in any way the right of return or the legal warranty on the product.